Frequently Asked Questions
Answers to our most commonly asked questions – for your peace of mind.
Answers to our most commonly asked questions – for your peace of mind.
🔹 Are your services confidential? Yes. Absolute discretion is at the core of our work. All enquiries, client details, and investigation findings are handled in strict confidence and in accordance with Queensland law.
🔹 What types of investigations do you offer? We offer:
🔹 Where are your services available? We operate across Brisbane, the Sunshine Coast, and selected regional areas of Queensland. Travel charges may apply for locations beyond 40 km of these centres.
🔹 Can you provide evidence for the court? Yes. We operate legally and ethically under Queensland law. Our reports and footage are suitable for use in legal proceedings, including family law, insurance claims, and workplace disputes.
🔹 Do you charge for the initial consultation?No. Your initial enquiry is free and confidential. We will provide a clear cost estimate before commencing any work.
🔹 How much notice do you need to start a case? We recommend contacting us as soon as possible. While we do offer urgent services, availability depends on current caseload and location.
🔹 Will I receive a report? Yes. Every investigation includes a detailed, professional report with:
🔹 How do I book or ask a question? You can:
🔹 What types of investigations do you offer? We offer:
- Surveillance for infidelity, workplace injury claims, and family law
- Background checks
- Evidence gathering for court use
- Support in harassment and stalking matters
🔹 Where are your services available? We operate across Brisbane, the Sunshine Coast, and selected regional areas of Queensland. Travel charges may apply for locations beyond 40 km of these centres.
🔹 Can you provide evidence for the court? Yes. We operate legally and ethically under Queensland law. Our reports and footage are suitable for use in legal proceedings, including family law, insurance claims, and workplace disputes.
🔹 Do you charge for the initial consultation?No. Your initial enquiry is free and confidential. We will provide a clear cost estimate before commencing any work.
🔹 How much notice do you need to start a case? We recommend contacting us as soon as possible. While we do offer urgent services, availability depends on current caseload and location.
🔹 Will I receive a report? Yes. Every investigation includes a detailed, professional report with:
- Time-stamped notes
- High-resolution images and/or video
- Summary of findings
🔹 How do I book or ask a question? You can:
- Use our contact form
- Email us at info@privateeyeqld.com.au
- Or call us 0486 050 102